Privacy Policy

The Chess Set

Privacy Policy

Overview

This Privacy Policy explains how personal information is collected, used, and protected when you visit or interact with The Chess Set website. We handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

What Information We Collect

We may collect limited personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Contact details submitted through the contact form
  • Order details (if purchases are made).

We do not collect sensitive personal information.

How Your Information is Used

Information provided through this website may be used to:

  • Respond to enquiries
  • Process orders and customer requests
  • Provide customer support
  • Improve the accuracy and usability of the site.

We do not sell, rent, or trade personal information to third parties.

WooCommerce and Order Data

If you place an order, WooCommerce collects information necessary to process and fulfil that order, including billing and shipping details. This information is used solely for transactional and record-keeping purposes.

Cookies and Analytics

This website may use basic cookies to ensure proper site functionality and performance. Cookies do not personally identify visitors and can be disabled in your browser settings. We do not use invasive tracking or profiling tools.

Data Storage and Security

Reasonable technical and administrative measures are taken to protect personal information from misuse, loss, or unauthorised access. However, no method of internet transmission is completely secure.

Third-Party Services

This website may use trusted third-party services such as:

  • Hosting providers
  • Payment processors (if applicable)
  • WordPress and WooCommerce infrastructure.

These services may handle limited data only as required for site operation.

Access and Correction

You may request access to, or correction of, your personal information by contacting us through the website’s Contact page.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect operational or legal changes. The latest version will always be published on this page.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact us via the Contact page on this website.